Privacy policy

The lumentree.ro website is operated by Battrix Energy, Satu Mare, Lumentree distributor in Romania ("we"). This page explains which personal data we collect and how we use it, in accordance with Regulation (EU) 2016/679 (GDPR).

What we collect

Only the data you send us through the quote and contact forms: name, email, phone, city and your message. For security we also store the IP address the form was sent from.

Why we use it

To answer your request, send you a quote and communicate with you about the products you asked for. The legal basis is your consent and steps taken at your request prior to entering into a contract.

How long we keep it

Requests that do not turn into orders are deleted after at most 24 months. Order-related data is kept according to legal accounting obligations.

Who we share it with

We do not sell or rent your data. It can only be accessed by our hosting provider (in the EU), strictly to operate the website.

Cookies

We only use a session cookie that is strictly necessary for form security. We do not use analytics or advertising cookies.

Your rights

You have the right of access, rectification, erasure, restriction, portability and objection, and the right to lodge a complaint with the Romanian data protection authority ANSPDCP (www.dataprotection.ro). For any request, write to us at info@lumentree.ro.